Europe Tours Terms & Conditions

Tour Fee not includes:

• Flight tickets
• Admission, Meals, is optional.
• Gratuity to tour guide and driver, suggest EUR 7.00 (for tour guide and driver) per day per passenger.
• Personal expenses, baggage handling fee at the airport and hotel, all type of insurance are not included in the tour prices.
• Single rooms fee has to be paid if customer asks for it, please inform ANZ Sky Tours when make bookings, and check the exact extra fees with us as well.
• Any visa application fee. 

Tour Fee includes:

• Coach Service.
• 3-star hotel (twin share) · Hotel Continental Breakfast
• Professional Chinese speaking tour guide.

Tour Cancellation:

• All the cancellation policy have to refer to ANZ Sky Tours.
• Supplier fees $200 per person apply where a booking is changed or cancelled 23 days before departure. (Flight tickets will follow the fare rules, on sale tickets are non-refundable)
• 50% of tour fees apply where a booking is changed or cancelled 16-22 days before departure
• 100% of total charge apply where a booking is changed or cancelled within 15days before departure
• ANZ Sky Tours reserves the right to refuse any passengers without full payment before departure.
• We reserve the right to cancel the tour prior to departure, and refund payment if the number of participants is inadequate to form a tour group.
• No refund or reimbursement for any voluntary giving up of tour and/or accommodations.
• No refund available on departure date and/or after the journey has commenced (including denied and/or rejected by Immigration Department or Custom of destination).
• When you make reservation, please confirm your passport name. Once ticket issued, penalty will apply.

Responsibility:

• Passengers have to be responsible for personal documents (exp: Alien card, passport, Visa, Re-entry permit or airline ticket).
• All tour arrangement will be subject to the itinerary and ANZ Sky Tours accepts no responsibilities for consequences due to neither condition, riots, strikes, damage or loss of travel document and unexpected non-availability of local hotels that are beyond our control. Should any change or delay caused by the above. We will substitute with similar itinerary and hotel accommodation and extra expenses incurred will be responsible by the tour participant without objection.
• Any expenses on the change of the tour program or tour meals at request of the tour participant will be borne by the passengers.
• ANZ Sky Tours acts only as agent for the transportation / airline companies and assumes no responsibility for any injury, loss or the independent transportation / airline company, these issue are subjects to those terms and contracts under which these services are provided.
• We reserve the right to refuse any passengers who may hinder the progress of a tour. The utilized portion of the tour will be refunded on a pro-rata basic.
• Participants should strictly abide by the laws and regulations promulgated by the government country of the visiting country, including but not limited to immigration and Customs Laws and Regulations. ANZ Sky Tours will not be responsible for any and all penalties due to any regulations of the government of the visiting country.